A concept for how one of the world's highest-volume government services could feel simpler, faster, and more trusted.
The idea in three moves — the full pitch shows the rest.
A short flow recommends the right visa and previews exactly what's needed.
Phone-first, WCAG-guided, multilingual-ready — built for every applicant.
Live status, honest estimates, and an ETA that's ready offline for the airport.
Illustrative interface concepts — directional, not production designs.
The system gets to know the traveller, then recommends the correct category and previews the exact requirements.
Where it stands, what's next, and when a decision is expected — with progress saved automatically across devices.
Real-time checks catch the single most common cause of rework — the photo — on the spot, before it costs a re-application.
The complete walkthrough covers the end-to-end journey, ten design principles, the implementation framework, and DGTL's shipped platform work.
See the Full Pitch →Receipts, not promises — from DGTL's shipped platform work
Verified results from DGTL's platform rebuild work — proof of capability, not India e-Visa metrics.
See how the full concept reimagines the e-Visa journey end to end.