We examined repairfind.ca from the outside — no passwords, no access, just public evidence plus the Stripe notice you sent over. There are two separate failures: the website error, and the app's payment backend, which was removed from DNS on July 22. Both are recoverable, your data is intact — and because Stripe is in your name, payments can restart within about a day.
Everything below comes from publicly observable evidence — DNS records, live browser renders, your site's own responses — plus the Stripe notice you forwarded. It's all documented, line by line, in the full audit.
Fresh visits to repairfind.ca hit a dead end. The failure sits in the page-rendering layer — a plugin or theme conflict, almost certainly from an automatic update. Not a hack. Nothing deleted.
"There has been a critical error on this website." — repairfind.ca, live renderThe bigger one. The server behind member signups and subscription billing — staging.repairfind.ca — was removed from your DNS records on July 22. Stripe failed to reach it for nine days, then disabled the live webhook on July 31. That's why members can't sign up or pay.
"119 requests could not connect" — Stripe notice, July 31, 2026Your database, content, and email are intact. Your hosting keeps daily backups, a public archive exists from June 6 — and most importantly, Stripe is registered to RepairFind, not to any vendor. Every customer, subscription, and payment record is safe there.
Three of the four Critical findings are among the cheapest to fix. The Low findings are the good news.
17 pages, updated August 5 with the payments findings. Every finding, the exact evidence behind it, severity, effort, owner, and the fix — plus the roadmap and evidence log. Nothing in it requires you to take our word for anything.
Three phases, in the only order that makes sense: fix the site, remove the risk that made this outage drag on, then get back to growing.
Everything on this page starts with about fifteen minutes of your time. None of it involves sharing a password with anyone.
From your GoDaddy account: Account Settings → Delegate Access → invite us. Built-in, revocable any time — and it lets us read the DNS change history for July 22, which tells us exactly what happened to the backend.
From the Stripe Dashboard: Settings → Team → invite us with a Developer role. No password changes hands, it's role-scoped and revocable — and it's what lets us stand up the hosted payment pages and count exactly what failed to bill since July 22.
Who hosted the app server, where the source code lives, and what your developer said when you forwarded him the Stripe email. If any of that is unknown, say so — the plan works either way, it just changes whether Phase 1 is a redeploy or a rebuild.
If you have one, send it through a password-manager share — not email. If you don't, that's fine: we can recover it through the hosting access in step 1. Also forward the automated "Your Site is Experiencing a Technical Issue" email if it's in the site's admin inbox — it names the broken component.
The outage is a software problem. The reason it dragged on is an ownership problem. Phase 1 ends with every one of these in accounts registered to RepairFind — not to us, and not to any developer.
Inherited a slow, leaky build: closed the security holes, rebuilt the CDN and image pipeline, and took the Lighthouse score from 45 to 86 — with organic traffic doubling.
A 40-year-old market moved onto a modern platform — Next.js, Payload CMS, Stripe, CRM integration, and marketing automation — built to be owned and operated by the client, not rented from a vendor.
Receipts, not promises.
"Guys!!! WOW! This is awesome 😍 I love it 💖 So happy to see the results!"
"It's rare to find such young and passionate professionals. I am privileged to work with them... Their creativity, work ethic, skills and drive are exceptional. Just look at what they did for Art Villas in only 5 shooting days!"
Payments: within about a day of Stripe team access, using Stripe's hosted signup and payment pages — no backend required. The website: diagnosis typically takes about an hour once delegate access exists, and resolution the same day. The full app backend takes longer — it depends on whether the code and hosting are recoverable from your developer — but nothing waits on it, because the stopgap collects revenue in the meantime.
No. GoDaddy delegate access works without any password changing hands, and you can revoke it in one click. If a WordPress login gets shared, it goes through a password manager, and we'll help you rotate credentials once the access audit is done. The whole point of Phase 1 is fewer people holding keys — not more.
The recovery doesn't depend on their cooperation. If your company controls the GoDaddy account — or can prove ownership through business and billing records — the site, domain, and DNS are recoverable through the provider directly. We'll map exactly who holds what as the first step, and anything contractual belongs with your lawyer, not with us.
Nothing observed suggests data loss. The website's database and login system respond normally, so content and signups are intact. More importantly, every customer, subscription, and payment record lives inside Stripe — which is registered to RepairFind Technologies Inc., not to any vendor — and Stripe kept the two weeks of undelivered events, so missed billing can be replayed and reconciled once the endpoint is back.
The audit is yours regardless — no commercial terms appear in it, on purpose. Recovery is a small, tightly-scoped piece of work, and stabilisation is a short project we'll price on the call once we've seen the error log and know exactly what's involved. No retainers required to get your site back.
Thirty minutes is enough to walk the findings and start the clock. The two access invites alone — GoDaddy and Stripe — are enough for us to begin.
Or simply reply to Stephen's email — or reach us here.
